Privacy Policy - Venturis Property

Privacy Policy

Last updated: 21 August 2025

1. Introduction

Venturis Property ("we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and share your personal information in compliance with our legal obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are registered with the Information Commissioner's Office (ICO). Our registration number is ZB875520.

2. Data Controller

Venturis Property is the data controller responsible for your personal data.

Our contact details are:
Venturis Property Ltd
Email: info@venturisproperty.co.uk
Phone: 0161 710 3348

3. Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Name, title, date of birth, and gender.
  • Contact Data: Residential address, email address, and telephone numbers.
  • Financial Data: Bank account and payment card details for transactions, or for setting up a tenancy deposit scheme.
  • Property Data: Details about the property you are interested in buying, selling, or renting, including preferences, requirements, and valuation information.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.
  • Usage Data: Information about how you use our website and services.
  • Communication Data: Your preferences in receiving marketing from us and your communication preferences.
  • Special Category Data: In some circumstances, we may need to collect 'special category' data, such as biometric data for identity verification (e.g., facial recognition via a third-party app) as required by anti-money laundering and 'Right to Rent' checks.

4. How and Why We Use Your Data

We will only use your personal data when the law allows us to. We have set out below the ways in which we plan to use your personal data, and the legal basis we rely on to do so.

Performance of a Contract

We use your data to fulfill our obligations under a contract with you, such as for managing a property sale, a purchase, or a tenancy agreement.

Legitimate Interests

We use your data for our business interests, provided your fundamental rights do not override these interests. This may include improving our services, managing our business, or informing you about properties that may be of interest to you.

Legal Obligation

We will process your data when we are required to do so to comply with a legal or regulatory obligation, such as performing anti-money laundering checks or 'Right to Rent' checks.

Consent

We will rely on your consent to process your personal data for a specific purpose, such as sending you marketing communications. You have the right to withdraw this consent at any time.

5. How We Share Your Data

We may share your personal data with third parties to help us provide our services. These may include:

  • Professional service providers, such as mortgage advisors, solicitors, surveyors, and professional photographers.
  • Third-party contractors for maintenance or repair work on a rented property.
  • Our technology providers, including website hosting and IT support providers.
  • HMRC, the ICO, and other regulatory or governmental bodies where legally required.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not sell your personal data.

6. Your Legal Rights

Under data protection law, you have several rights regarding your personal data. You have the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request data portability to another organisation.
  • Withdraw consent at any time where we are relying on consent to process your personal data.
  • Make a complaint to the ICO if you are unhappy with how we have used your data.

You can exercise these rights by contacting us using the details provided above.

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our dedicated Cookie Policy.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.